Property Shot Photography Customer Agreement

By accessing and using this service, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these particular services, you shall be subject to any posted guidelines or rules applicable to such services.

Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

Bookings

All necessary details and requirements should be included on the online booking form. If the photographer is required to re-visit a property to obtain particular shots not included on the original booking form, then the visit will be charged at the call-back rate.

Additionally, should the property not be clean, tidy and prepared for shooting and the photographer is required to return, for this or any other reason unforeseeable to the photographer, the first visit will be charged at the call-back rate and the subsequent visit will be charged at the relevant shoot rate.

Privacy Policy

Property Shot Photography collects your contact information online only when you voluntarily provide it. When completing a booking form we ask for your contact details as well as those of the vendor/third party. This information is limited to name, address, telephone number and/or email address.

This information is stored on our system but we will not disclose any personal information obtained on our booking forms to any third party (excluding our contractors to whom we may provide such information for the limited purpose of providing services to us and who are obligated to keep the information confidential), unless (1) you have authorized us to do so; (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process and/or, (3) it is necessary to protect our property rights related to this website.

Arrival and Cancellation

All bookings include an arrival window of 30 minutes for unforeseeable and unavoidable delays in photographers previous sessions, travel etc.

In event of inclement or unsuitable weather, the photographer reserves the right to postpone the shoot at late notice. Should the customer insist on completing the shoot contrary to photographer’s advice, any re-shoots will be charged at the full rate.

Customer is free to postpone or cancel bookings up to 1 hour prior to scheduled visit.  Within 1 hour, a cancellation fee of $150 will be charged.

Travel

Travel cost of $30 per 100 kms will be applied to any bookings requiring travel over 150 km from Byron Bay. Fee will apply AFTER the first 150 kms.

Liability

For leased and rented premises, the photographers waive all liability with regards to tenants property and equipment. Photographers will not move, clean or arrange any items. Should the property be unfit for shooting, the photographer will contact the agency for instruction. A return visit will incur fee – the first visit will be charged at the call-back rate and the subsequent visit will be charged at the relevant shoot rate.

Content Delivery

Content will be delivered via email. Account holders will have instant access to content. Non-account holders will be required to provide proof of payment before content is downloadable. Agents are responsible for ensuring content is delivered to third parties as necessary.

Intellectual Property

In addition to the terms of use of the psphoto.com.au website, this agreement limits the use of Property Shots photographic content in the following. Property Shot Photography retains intellectual copyright on all images produced by us and reserves the right to use the images for business purposes – including but not limited to marketing and sales.

Customers use of images and video content is limited to sales and marketing purposes. Content may not be sold or reproduced for sale.

Payment Policy

Non-account holders will be invoiced and sent watermarked images. Once payment is verified, content will be made downloadable. This is known as the ‘pay per use’system.

Account holders are required to pay account in full every 30 days. Failure to maintain account will mean default to pay per use system Property Shot Photography reserves the right to deactivate any content that remains unremunerated for over 30 days.

Changes and Editing

Any changes or edits to floorplans, images or video should be requested via edit request forms available on psphoto.com.au website.

Floorplans – editing fees apply to any changes unforeseeable by floorplaner at time of measurement – eg: change of furniture or arrangement of property.

Photography – fees will be applicable for ‘cosmetic’ changes such as the photographer could not foresee, were not included in original booking and/or alter the true representation of the image.

Video – edits and changes will be free of charge for the first request. Any further changes will incur edit fees.

Notification Provision

Property Shot Photography reserves the right to change these conditions from time to time as it sees fit and your continued use of the service will signify your acceptance of any adjustment to these terms. You are therefore advised to re-read this statement on a regular basis

I have read and agree to the Customer Agreement